Frequently asked questions

Frequently Asked Questions

Although we try to make selecting our products as easy as possible it is inevitable that our customers have questions regarding our products and services. We’ve found over time that certain questions come up time and again. It is these questions that we’d like to publish here for you all to reference. We’d like to start a conversation here so please do post any comments in the section below.

Cushion Refilling Service Questions

Question: How long does this service take?

Answer: Our professional Cushion Refilling Service takes 7 days to turn around.

Question: Why do I need polyester Fibre Wrap?

Answer: Polyester Fibre Wrap achieves the plump cushion look and is the perfect way to enhance the final appearance of your finished seat cushions.

Polyester Fibre Wrap being fitted to the foam seat cushion to achieve the plump cushion look.
Polyester Fibre Wrap being fitted to the foam seat cushion to achieve the plump cushion look.

Question: What is the average cost of cushion refilling?

Answer: We are able to advise over the telephone if you have the size of the cushion. Measure the length, width and depth and we are able to provide an estimate. If you send us the cushion cover then a true quote can be provided.

Question: Do I need Stockinettes?

Answer: Stockinettes help to protect the foam cushion when putting on the cushion cover. They also and help to place the cushion cover on with ease.

Stockinette Covers protect the foam cushions when fitting the covers.
Stockinette Covers protect the foam cushions when fitting the covers.

Foam Cut to Size Questions

Question: Is your traditional latex the same as Dunlopillo Latex?

Answer: Yes absolutely. Traditional talalay latex is actually no longer supplied by Dunlopillo and therefore only available from specialist suppliers such as Foam for Comfort.

Question: What is the difference between the foam ranges?

Answer: We provide V38 Just Foam, Classic Foam, Superior Foam and Traditional Latex.

  • The V38 Just Foam is a general purpose foam suitable for most sofas and chairs.
  • The Classic Foam is also a general purpose foam suitable for everyday use and is available in medium and firm comfort options.
  • The Superior Foam range is our premier grade contract quality foam offering our widest range of comfort options.
  • Traditional Latex is the most comfortable and durable option. It is expensive, but it a long term investment option.
Foam Grades
Foam grades available at Foam For Comfort can provide you with the comfort levels that you seek.

Question: How to choose the correct density of foam without sitting on it first?

Answer: We can advise via a telephone conversation but it will help if you can have the cushion size available, including the thickness and to let us know the base type tat the cushion will be placed on and also what the current cushion filling is. We will then be able to take some details from you to determine what comfort levels you are wanting to achieve and then advise.

Question: What is the difference between foam and latex?

Answer: Latex is a rubber based product that provides greater bounce, comfort and a luxurious feel. It also has a longer lifespan. Foam comes in various options and provides differing comfort levels and densities. Foam is a cost effective solution if you don’t want to invest in the Latex.

Question: Which foam is suitable for a bed wedge to rise a mattress?

Answer: Superior Extra Firm Foam can assist in achieving the desired result of providing raised support for bed mattresses. This foam is the most firm and supportive foam available to best achieve the desired result.

For further information specific to foam grades please read our blog post “Quality Foam Grades For Specific Comfort.” This post highlights the various foam grades and comfort levels available in each of our ranges in detail.

Lead Times Questions

Question: How long does it take to receive Cooltex Pillows?

Answer: 2 working days.

Question: How long does it take to receive Foam Cut To Size and Cushion Refilling orders?

Answer: 7 working days.

Question: How long does it take to receive Cushions with Fitted Covers, Mattresses and Mattress Overlay orders?

Answer: 21 working days.

Lead Times are important. We try to adhere to the noted times in this post.
Lead Times are important. We try to adhere to the noted times in this post.

Question: How long does it take to receive Mattress Protectors and Scatter Cushions orders?

Answer: 14 working days.

Question: Is there an extra charge for urgent orders?

Answer: For any urgent order that we can speed things up for we do charge an extra £40 on top of the original order price.

Remember…

There is always someone that is happy to answer your questions at Foam For Comfort.
Please comment below or feel free to call or email.
Tel: 0113 274 8100
Email .
You can also visit the website that has a live chat option: http://www.foamforcomfort.co.uk.

 

 

Published by

Richard Dale

Freelance web and graphic designer at Qwerty Design, writing guest posts for Foam for Comfort Limited. Visit www.qwerty-design.co.uk for more information.